Frequently Asked Questions
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Assembly of your Stand Desk will take 20 – 25 minutes. The assembly of your Stand Desk does not require any other tools and uses a fast assembly frame system with pre-drill insert to attach the desk to the frame.
We recommend two people are available to move the frame onto the desk top and to move the desk to an upright position.
No tools are required for assembly. An alan key comes with the desk and all attachment points are pre-drilled.
Shipping is free New Zealand-wide for all Stand Desk orders.
Orders are shipped next business day using Post Haste Couriers or Mainfreight Home Delivery. Larger commercial orders are delivered by Mainfreight.
Expect to receive your order within 1 – 4 days for North Island orders and within 3 – 6 days for South Island orders.
Someone is required to be present to receive delivery of the order. Please make sure you carefully inspect the boxes for any obvious signs of damage. Please contact us immediately on 0800 782 6387 if there is damage to any of the boxes.
Returns & Refunds
We offer free returns on all orders of single units. Please read our Returns & Refunds instructions for how to return a desk for a full refund (including return shipping).
We inspect any returned desks twice a week. As long as the desk is returned in “as-new” condition we will immediately refund your transaction.
We offer a 10% discount on your order for orders of 10 or more desks.